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Practitioners can download guides to help get the most out of itil and even integrate it with other frameworks like prince2. This pocket guide delivers a concise summary of itil 4, published in 2019. If you’re not preparing for the exam, it offers a quick reference to the basic concepts of. Itil practitioner guidance is the essential reference text which.
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Itil practitioner guidance is the essential reference text which accompanies the itil practitioner qualification. Itil practitioner guidance is the essential reference text which accompanies the itil practitioner qualification. Fully integrated with the itil practitioner syllabus, this publication is also a practical guide that helps it service management (itsm) professionals turn itil theory into practice through case studies, worksheets, templates and.
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